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Gaceta Médica Espirituana

On-line version ISSN 1608-8921


MURSULI SOSA, Maritza Zoila et al. Stomatologists´ general work satisfaction with the Comprehensive General Stomatology service. Sancti Spíritus. 2019. Gac Méd Espirit [online]. 2020, vol.22, n.2, pp.72-83.  Epub Aug 02, 2020. ISSN 1608-8921.


The satisfaction of professionals is important to evaluate the quality of dental care.


To evaluate the stomatologists´ general work satisfaction from Sancti Spíritus with the Comprehensive General Stomatology service according to the technical-human dimensions, physical environment and treatment results.


A study about health system and services from 2014 to 2019 was made. The 21 units from the Sancti Spíritus province were divided into some stratus: clinical centers and polyclinics. It was aleatory selected the clinical centers and 4 polyclinics. The sample consisted of 179 general comprehensive stomatologists (98 from clinical centers and 81 from the polyclinics). Valued variables: satisfaction of technical-human dimension, physical environment and treatment results. Theoretical and empirical levels, also from statistical description were used.


40.2 % and 49.2 % of the specialists were moderately satisfied with the technical-human dimensions and treatment results, respectively, and 41.3 % were dissatisfied with the physical environment dimension.


The stomatologists´ general work satisfaction was rated as moderately satisfied.

Keywords : Oral medicine; job satisfaction; health personnel; comprehensive health care; quality of health care; dental health services.

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