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Revista Cubana de Informática Médica

On-line version ISSN 1684-1859


FRESNO CHAVEZ, Caridad. Knowledge management to improve health services. A vision for IMIA-LAC. RCIM [online]. 2018, vol.10, n.2, e11. ISSN 1684-1859.


Generating mechanisms for applying knowledge in the development of new products, processes and new forms of social organization is the fundamental resource in the Information-Knowledge Society.


Propose tasks to arrange, through IMIA-LAC, the attributes of IT tools and processes that characterize Knowledge Management.


The IMIA and IMIA-LAC sites were reviewed to obtain information about the work of that organization in the world. Using search strategies the necessary information was obtained to link the managerial strategy of knowledge management with the development achieved of the computer applications and of the computerization processes of the health services.


A proposal of Plans of Action is argued to promote the development through IMIA-LAC: a) Strategies directed from the organization, for example to improve the corporate identity of this b) Strategies directed to the search of improvements in the health services, using effective links with key organizations in the sector.


A set of actions are proposed to coordinate the processes that characterize the Knowledge Management through IMIA-LAC using the computer tools.

Keywords : Knowledge management; Medical informatics; Computerization of health services; Development strategy; IMIA-LAC; Action plan.

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