Abstract

JIMENEZ-VALERO, Bisleivys; SUAREZ-MELLA, Rogelio  and  MEDINA-LEON, Alberto. Dimensions and indicators for the evaluation of innovation in the hotel industry. Ing. Ind. [online]. 2012, vol.33, n.1, pp. 69-76. ISSN 1815-5936.

At the international level, there are different investigations that pretend to measure innovation. In Cuba, there are organizations created to monitor and lead science and technology activities. On the other hand, there is a regulatory frame that establishes the mechanisms to promote these activities in enterprises. In spite of all these efforts there is not an indicator system that allows to evaluate and monitoring Technology and Innovation Management in a comprehensive way for hotel sector, which requires a new approach to generate the information necessary to those ends. The objective is to evaluate the Technology and Innovation Management, taking into account indicators related to dimensions that integrate all elements of innovation and technology, as well as its management and provide its improvement. The main results are focused on the development of 16 indicators associated to 6 dimensions that comprehend Technology and Innovation Management in an integrated way for enterprise sector.

Keywords : science and technology evaluation; technology and innovation management; sciences and technology indicators.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )