Background:

an indicator that measures the quality of education and reflects the efficiency and effectiveness of academic models in educational institutions is the satisfaction of students with respect to teaching-learning.

Objective:

to identify the level of satisfaction of specialists in Comprehensive General Medicine with the upgrading course in English.

Methods:

a cross-sectional co relational descriptive study was carried out at Santiago de Cuba Preparatory School from January to July 2019. Theoretical methods were used for the collection of information and the foundation of the research, and empirical methods: a questionnaire consisting of 15 items, related to teaching work, student motivation and unit infrastructure.

Results:

most of the trainees were satisfied with the teacher's work, the facility's infrastructure, and they were motivated by the course, although they pointed to difficulties with the use of some participation methods that hindered the exchange with the teacher and among themselves.

Conclusions:

according to the perception of the trainees, the course given had good results although some dissatisfactions were evidenced on which action should be taken, since the starting point of all quality management in the training process consists of capturing the demands of the students as the main actors in the process, and the analysis on how to offer solutions that respond to their needs.

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