Aim:

To design a methodology that contributes to labor management characterization in the touristic municipality of Viñales, province of Pinar del Rio.

Methods and techniques:

The systemic method facilitated the conception of the methodology, depending on the elements of the executing cycle, which make up a competent input to identify the complex inter-sector grid that characterizes performance and decision-making in the implementation of labor policies. Interviews and surveys were used to determine the measurement method. Awareness creation workshops were delivered. Analysis and synthesis was conducted for decomposition and relations of theoretical aspects. Minitab 19 was used for statistical analysis.

Results:

The methodology proposed to identify distinctive findings, and the materialization of statements directed to the treatment of interests and requirements in the working context of Viñales.

Conclusions:

This approach to labor policy management permitted the confirmation of its traditional character. It shows little response to the particularities of the municipality, and reveals the absence of integration, misuse of potentialities, and the collaboration will of the private sector, which are relevant elements to increase the development of new ways of performing, that can be adapted to the particular surrounding.

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