SciELO - Scientific Electronic Library Online

 
vol.17 issue3Agrotourism product Finca La Prometida, an opportunity for local development for the municipality of BoliviaKey factors for the success of electronic commerce in micro, small and medium-sized companies in Holguín author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand

Journal

Article

Indicators

  • Have no cited articlesCited by SciELO

Related links

  • Have no similar articlesSimilars in SciELO

Share


Retos de la Dirección

On-line version ISSN 2306-9155

Abstract

BLANCO GARCIA, Yaima  and  MOROS FERNANDEZ, Helena. Characterization of decision-making patterns in managers. Rev retos [online]. 2023, vol.17, n.3, e23310.  Epub Dec 14, 2023. ISSN 2306-9155.

Objective:

Characterize the decision-making patterns of managers who work in a service organization.

Methods and techniques:

A quantitative approach is used, through the application of the Melbourne Questionnaire DMQ II, which identifies four decision-making patterns; therefore, once applied, each manager can know the pattern from which they operate in the decision-making process. decisions. Also, the observation.

Main results:

Given the stress generated by making a decision, managers tend to initially react by postponing the decision process. Transference is also presented as a pattern in managers, which constitutes another manifestation of avoidance or escape from decision conflict. The least developed pattern is vigilance, which gives indications that they generally show a low level of optimism regarding finding a solution and believing that they have enough time to systematically search for relevant information and evaluate it reasonedly.

Conclusions:

the need to continue working on the issue is evident given its importance for management activity, as well as insisting on training to reverse the pattern of postponement, which hinders the solution of existing problems.

Keywords : decision-making; decision-making patterns; managers.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )