Abstract

GONZALEZ GUITIAN, María Virginia; PINTO MOLINA, Maía  and  PONJUAN DANTE, Gloria. An integrating information and knowledge auditing methodology for organizations. Rev. cuba. inf. cienc. salud [online]. 2017, vol.28, n.1, pp.61-76. ISSN 2307-2113.

The paper presents an integrating information and knowledge (I/K) auditing methodology for organizations. The methodology consists of seven stages with a hybrid approach, and is aimed at reviewing the I/K management strategy and policy, as well as identify, inventory and map such resources and their flows, and assess the processes related to their management. I/K management diagnosis and evaluation are jointly integrated, allowing their planning and conduct at a lower cost, bringing additional benefits to the auditing team and ensuring their training before conducting the audit, by providing a methodology and a unique, flexible tool which may be adjusted to the specific characteristics of any organization.

Keywords : information and knowledge (I/K) auditing; information management; knowledge management; I/K diagnosis and evaluation.

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